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File is Not Available Error Message

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Author TristanMessage Email Profile Search ID All Thread Created on 25-02-09 14:57 Views 522 Comments 2

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I've purchased a tune and a patch file, but I am unable to flash the ECU. I receive a "file unavailable" error. How am I able to fix this error?

List of comments

Reply toEK1Admin

profile_image EK1AdminMessage Email Profile Search ID All Thread Created on

You need to contact your tuning company about that.
EKR file information is not matched to your gauge serial no or VIN information.

Thank you.

Reply toSteelcyclone

profile_image SteelcycloneMessage Email Profile Search ID All Thread Created on

I'm having the same issue. This happened after I updated the EK1lite and converted the file. Prior to updating everything was working fine. My tuner said "Looks like an issue with EK1s conversion process. They provide all support for that." Also the conversion is suppose to cost credits, I bought some but every time I convert I never lose any credits so not sure if it's actually working correctly.

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